State Farm® Insurance Agent Mark Hancock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kisha Natasha
September 8, 2026
5
out of
5
rating by Kisha Natasha
"Yuliza Tolbert was exceptional! She does a great job with helping understand all the plans and figuring out the best one for me! I love that she took time to get to know me personally, fostering an environment that is welcoming! Thank you Yuliza for your service!"
We responded:
"Thank you, Kisha! I'm really happy to hear that Yuliza made your experience with us so positive. It's important to us that you feel understood and welcomed while choosing the right plan. We appreciate your feedback and are here if you need anything else!"
Misael Payan
September 2, 2026
5
out of
5
rating by Misael Payan
"Super quick service"
We responded:
"Misael, thank you for the 5 stars! I'm happy to hear you experienced quick service with us. Let us know if we can help with anything else!"
Samantha Tregaskes
August 26, 2026
5
out of
5
rating by Samantha Tregaskes
"Yuliza, at the front desk, was very personable. She was honest and friendly and not too pushy. She did a great job of showing us the options and getting us a good price. We were very happy with our time there."
We responded:
"Thank you, Samantha! I'm glad to hear that Yuliza made your visit a positive experience by being personable and helpful. It's great to know you were happy with the options and pricing she provided. We're always here if you need anything else!"
Cheri Chesnut
August 25, 2026
5
out of
5
rating by Cheri Chesnut
"Quick informative and helpful"
We responded:
"Cheri, thank you for taking the time to leave us a review! I'm happy to hear that you found our service quick and informative. We're always here to help if you need anything else!"
Anna Paige Christofferson
August 24, 2026
5
out of
5
rating by Anna Paige Christofferson
"This is such a wonderful office! We had such an easy time setting up our car and renters insurance. Yuliza from the Mark Hancock State Farm office was especially kind and helpful!"
We responded:
"Anna, thank you for taking the time to leave us a review! I'm happy to hear that setting up your insurance was a smooth process. Yuliza is indeed a great asset to our team, and I'll be sure to pass along your kind words to her. We're always here to help if anything comes up!"
Scott Galer
August 20, 2026
5
out of
5
rating by Scott Galer
"Yuliza and the folks at Mark Hancock State Farm have given me so much confidence and peace of mind in the process of moving all our insurance coverage to State From from a previous company that we were with for several decades. We are not only saving money, we also feel like we have better service and new friends."
We responded:
"Scott, thank you for taking the time to leave us a review! I'm really happy to hear that Yuliza and our team have made your transition to State Farm smooth and reassuring. It's great to know you're enjoying both the savings and the service. We're here for you, so feel free to reach out if you need anything else!"
Peter Butcher
August 18, 2026
5
out of
5
rating by Peter Butcher
"5 Star! Professional, polite, attentive, and spot on. A family member needed renters insurance for college, 10 minutes later, we had the policy in our email. Thank you State Farm."
We responded:
"Peter, thank you for the 5 stars! I'm happy to hear that we could quickly assist your family member with their insurance needs. We strive to provide professional and attentive service, and it's great to know we hit the mark for you. We're always here if you need anything else!"
Butch Pearson
July 24, 2026
5
out of
5
rating by Butch Pearson
"I called no less then 10 different places for my insurance and nope Cameron was not the cheapest but he provided great customer service and was very good about making time to answer all my questions now I have state farm"
We responded:
"Butch, thank you for taking the time to leave us a review! I'm happy to hear that Cameron provided you with great customer service and was able to answer all your questions. We're glad to have you with State Farm. Let us know if we can help with anything else!"
Kethanne Acey
June 3, 2026
5
out of
5
rating by Kethanne Acey
"Jonny saved me a lot of money! Thank you Jonny!"
We responded:
"Thank you, Kethanne! I'm glad Jonny was able to help you save money. We appreciate your feedback and are here if you need anything else!"
jesus arreaga
June 1, 2026
5
out of
5
rating by jesus arreaga
"Johnny and Marco Hancock were amazing to work with. They helped me find renter’s insurance that fit my needs and budget as a student. They took the time to explain my options, answered all my questions, and worked hard to find the best coverage at the lowest cost possible. Their customer service and attention to detail were excellent. I highly recommend them to anyone looking for insurance and great customer support!"
We responded:
"Thank you, Jesus! I'm really happy to hear that Johnny and I were able to assist you in finding the right renter's insurance. It's great to know we provided excellent service and attention to detail. We appreciate your recommendation and are here if you need anything else!"
Seth Tucker
May 29, 2026
5
out of
5
rating by Seth Tucker
"Jonny did a great job helping me get my policy active"
We responded:
"Seth, thank you for taking the time to leave us a review! I'm glad Jonny was able to assist you in getting your policy active. We appreciate your feedback and support. Don't hesitate to reach out if you need anything!"
Jill Ratcliff
May 28, 2026
5
out of
5
rating by Jill Ratcliff
"Jonny was very helpful in answering my questions and reviewing my options. He explained everything clearly and was patient with me."
We responded:
"Thank you for taking the time to leave us a review, Jill! I'm happy to hear that Jonny was able to assist you with your questions and provide clear explanations. We always aim to make sure our customers feel informed and comfortable with their options. Feel free to reach out if you need anything else!"
Parker Clifton
May 26, 2026
5
out of
5
rating by Parker Clifton
"Jonny helped us out and it was zero hassle. Highly recommend!"
We responded:
"Hey Parker, thank you for taking the time to leave us a review! I'm happy to hear that Jonny made things easy for you. We always aim to provide hassle-free service. We appreciate your support!"
Tami Peters
May 22, 2026
5
out of
5
rating by Tami Peters
"Great to work with! Tessa is especially knowledgeable and helpful. I would 100% recommend working with her!"
We responded:
"Thank you, Tami! I'm happy to hear that Tessa was able to provide you with knowledgeable and helpful service. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Caleb Woolley
May 5, 2026
5
out of
5
rating by Caleb Woolley
"We worked with Jonny and he was super knowledgeable and helpful. He gave us his personal recommendations and advice and explained everything really well. He ended up saving us a ton of money, we got a much better quote than anybody else."
We responded:
"Thank you, Caleb! I'm happy to hear that Jonny was able to provide you with valuable advice and help you save money. Our team is dedicated to offering the best service possible, and it's great to know you received a quote that met your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Savage Industries Inc
May 4, 2026
5
out of
5
rating by Savage Industries Inc
"This office is Awesome!! The staff are very friendly and helpful. Definitely a place to get all your insurance needs fulfilled. Tessa is extremely patient and so helpful, especially dealing with Mentally Disabled Adults. Thanks guys for everything you do in Rexburg!!!!"
We responded:
"Thank you, Savage Industries Inc! I'm so happy to hear that you had a positive experience with our office. It's wonderful to know that Tessa and the team were able to assist you effectively, especially with such care and patience. We appreciate your support and are always here to help with any insurance needs in Rexburg. Let us know if there's anything else we can do for you!"
Aaron Silver
May 2, 2026
5
out of
5
rating by Aaron Silver
"Jonny was nice, chill and he set up my account and also was able to add on a renters thing I thing I needed for half the price of the other insurance company I got a quote from. No brainer- best insurance to use in all of Rexburg(specifically this location)"
We responded:
"Thank you, Aaron! I'm happy to hear that Jonny was able to assist you with setting up your account and adding the coverage you needed. It's great to know you found our service valuable and affordable. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Nic steers
April 28, 2026
5
out of
5
rating by Nic steers
"Dare I say one of the best. Easy to work with and get the coverage I need. He is knowledgeable so conversations are quick. Whole prosses took less then a half hour. Definitely would recommend his services."
We responded:
"Thank you, Nic! I'm happy to hear that you found the process easy and efficient. Your recommendation means a lot. If you ever need anything else, feel free to reach out!"
Nicole Blanco
April 16, 2026
5
out of
5
rating by Nicole Blanco
"Service was smooth, easy and convenient. Office was quiet and welcoming. Recommended 🙂"
We responded:
"Thank you, Nicole! I'm happy you found our service smooth and convenient. It's great to know you felt welcomed in our office. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Hyrum Garmon
April 16, 2026
5
out of
5
rating by Hyrum Garmon
"Punctual and knowledgeable team"
We responded:
"Thank you, Hyrum, for your feedback! I'm glad to hear that our team's punctuality and knowledge met your expectations. We’re committed to providing excellent service, and your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Tracy Smith
April 13, 2026
5
out of
5
rating by Tracy Smith
"Very professional and helpful."
We responded:
"Thank you, Tracy! I'm happy to know you found our service professional and helpful. Our team is dedicated to providing the best experience possible. Let us know if there's anything else we can assist you with!"
Alexandre Lima
April 8, 2026
5
out of
5
rating by Alexandre Lima
"Great! They’re awesome! Yuliza is the best!"
We responded:
"Thank you, Alexandre! I'm happy to hear you had a great experience with us. Yuliza is indeed fantastic, and we're grateful to have her on our team. If you need anything else, feel free to reach out!"
Phillip Viazzo
March 31, 2026
5
out of
5
rating by Phillip Viazzo
"Very good and easy to work with👍"
We responded:
"Thank you, Phillip! I'm happy to hear that you found working with us to be easy and enjoyable. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Emma Baczuk
March 31, 2026
5
out of
5
rating by Emma Baczuk
"Jonny is so helpful and genuine. He helps me get the best prices while making sure I get the coverage I need. Highly recommend!!"
We responded:
"Thank you, Emma, for your wonderful feedback! I'm happy to hear that Jonny has been helpful in finding the best prices and coverage for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Brandon Jacobson
March 31, 2026
5
out of
5
rating by Brandon Jacobson
"Yuliza was very helpful when I needed to change my truck insurance. She was polite and responsive and knew how to help me all through text as I was working. Great service!"
We responded:
"Thank you, Brandon! I'm happy to hear that Yuliza was able to assist you with your truck insurance change so effectively. Our team is dedicated to providing excellent service, and it's great to know that Yuliza's efforts made a positive impact. If you need anything else, feel free to reach out!"