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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Preston Barber

Preston Barber

July 24, 2025

5  out of  5
rating by Preston Barber
"I’ve been a customer at this State Farm office for almost a year. My first experience calling in was with Yuliza, if you have the option ask to speak with her! She’s reached out to offer support and answers, and remembered all the questions I have asked! She’s been so helpful this whole time and a big reason I stay with the Mark Hancock office!"
We responded:
"Thank you for your review, Preston! I'm delighted to hear about your positive experience with Yuliza. Her dedication to providing support and remembering your questions truly makes a difference. We’re grateful to have you with us and are always here to assist with any of your insurance needs!"
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Olivia Lemmon

July 22, 2025

5  out of  5
rating by Olivia Lemmon
"Trinity is the sweetest and the most incredible person to work with. She’s very easy going & will do whatever is needed to help you, and she has such a fun personality. I highly recommend working with her at State Farm."
We responded:
"Thank you for your review, Olivia! I'm so happy to hear about your positive experience with Trinity. Her dedication and vibrant personality truly make a difference. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Damitri Lyon

July 18, 2025

5  out of  5
rating by Damitri Lyon
"My grandparents needed help with insurance so I went into Marks office with them and Bernie helped us get their insurance taken care of. Rates were way cheaper than what they were paying and they finally have an agent they can go in person to talk with about their insurance needs!"
We responded:
"Thank you, Damitri! I'm happy to hear that Bernie was able to assist your grandparents with their insurance needs and provide them with more affordable rates. It's great that they now have a local agent they can visit in person. If there's anything else we can do for you or your family, just let us know!"
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Marc Fletcher

July 18, 2025

5  out of  5
rating by Marc Fletcher
"Bernie has been awesome! We were first timers to getting insurance and they were very helpful in explaining everything and working with us to get us the coverage we need and working with us to get better rates."
We responded:
"Thank you for your review, Marc! I'm happy to hear that Bernie was able to assist you effectively with your insurance needs. It's great to know that the explanations and efforts to find better rates made your first experience a positive one. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amber Higley

July 16, 2025

5  out of  5
rating by Amber Higley
"Trinity is quite literally the best and I love State Farm!!"
We responded:
"Amber, thank you for your wonderful feedback! I'm happy to hear that Trinity has made such a positive impact on your experience with us. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Henry Seiuli

July 16, 2025

5  out of  5
rating by Henry Seiuli
"Had a great day from Bernie Pula really love the great work and positive attitude, wouldn’t want anyone else to help me and feel more comfortable and safe about my well being. Thank you once again Bernie Pula for your assistance."
We responded:
"Thank you for your review, Henry! I'm happy to hear that Bernie Pula made your experience so positive and comfortable. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Amanda E-B

July 16, 2025

5  out of  5
rating by Amanda E-B
"I love Trinity and State Farm"
We responded:
"Thank you, Amanda! I'm happy to hear that you love Trinity and our office at State Farm. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lacey Joe

July 16, 2025

5  out of  5
rating by Lacey Joe
"Trinity is amazing she answered all my questions and was super thorough!!!"
We responded:
"Thank you for your review, Lacey Joe! I'm happy to hear that Trinity was able to assist you thoroughly and answer all your questions. We appreciate your feedback and are here to help with any future needs. Let us know if there's anything else we can do for you!"
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Garrett Halstead

July 16, 2025

5  out of  5
rating by Garrett Halstead
"Been with Statefarm for years! They’ve always been very good and have taken great care of us. Ask for Hunter Suttle, he is going to take great care of you. He’s the best! 😎"
We responded:
"Thank you for your review, Garrett! I'm happy to hear that you've had such a positive experience with us over the years. Hunter is indeed a valuable part of our team, and I'm glad he's been able to assist you so well. If you ever need anything else, just let us know!"
Profile photo of Bailee McMurtrey

Bailee McMurtrey

July 16, 2025

5  out of  5
rating by Bailee McMurtrey
"Trinity was spectacular! She helped me and was amazing at her job. State Farm is the best!"
We responded:
"Thank you, Bailee! I'm happy to hear that Trinity provided you with such excellent service. We appreciate your kind words about our team and State Farm. If you ever need anything else, feel free to reach out!"
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Destiny Orme

July 16, 2025

5  out of  5
rating by Destiny Orme
"Trinity is the best shes just absolutely amazing and I love state farm! I've had insurance with them for almost a year now and it's been amazing!"
We responded:
"Thank you for your wonderful review, Destiny! I'm so happy to hear that Trinity has made such a positive impact on your experience with us. It's great to know you've been satisfied with your insurance over the past year. If you ever have any questions or need assistance, feel free to reach out!"
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Ashley Shenton

July 16, 2025

5  out of  5
rating by Ashley Shenton
"Trinity is the best to work with! She is always happy and outgoing!! Check her out!"
We responded:
"Thank you, Ashley! I'm delighted to hear that Trinity has made such a positive impression. Her cheerful and outgoing nature truly shines through in her work. We appreciate your feedback and are here if you need anything else!"
Profile photo of Dillon

Dillon

July 16, 2025

5  out of  5
rating by Dillon
"Bernie Faraimo was absolutely the best guy to work with. He made the process so easy. Not to mention when I did have an accident on my motorcycle, they were incredibly easy and gave me a very fair appraisal of what my bike was worth. 10/10 experience."
We responded:
"Thank you for your review, Dillon. I'm happy to hear that Bernie made the process smooth for you and that you felt the appraisal was fair. We strive to provide excellent service, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
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Jenifer Brewer

July 15, 2025

5  out of  5
rating by Jenifer Brewer
"I’ve had State Farm for several years, and they’re always amazing! Definitely ask for Hunter if you are visiting this office. He’s very knowledgeable and will help you with anything you need!"
We responded:
"Thank you for your review, Jenifer! I'm happy to hear that you've had such a positive experience with us over the years. Hunter is indeed a valuable part of our team, and I'm glad he could assist you so well. If you ever need anything else, feel free to reach out!"
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C Simonds

July 15, 2025

5  out of  5
rating by C Simonds
"Always promptly respond and follow up! Very pleasant to work with. They cover every detail thoroughly. Highly recommended!"
We responded:
"Thank you for your review, C Simonds! I'm happy to know that you find our service prompt and thorough. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Tami Peters

Tami Peters

July 15, 2025

5  out of  5
rating by Tami Peters
"Tessa is the absolute best to work with! Very patient, knowledgeable and kind!"
We responded:
"Thank you for your review, Tami! I'm happy to hear that Tessa provided such a positive experience with her patience, knowledge, and kindness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Tabitha Suttle

Tabitha Suttle

July 15, 2025

5  out of  5
rating by Tabitha Suttle
"We’re so happy with State Farm! Hunter is very helpful and we know we are getting great rates here."
We responded:
"Thank you for your review, Tabitha! I'm happy to hear that you're satisfied with our service and that Hunter has been helpful. We appreciate your trust in us for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out!"
Profile photo of Nic Moseley

Nic Moseley

July 15, 2025

5  out of  5
rating by Nic Moseley
"Hunter did a killer job hooking me up with insurance. Will definitely recommend him to others."
We responded:
"Thanks, Nic! I'm happy to hear that Hunter provided you with excellent service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Matt B.

Matt B.

July 15, 2025

5  out of  5
rating by Matt B.
"Hunter is the man. He got me a better insurance deal on my auto policy! Thanks to him I can feel better and saved more money per month!"
We responded:
"Thanks, Matt! I'm happy to hear that Hunter was able to assist you with your policy and help you save money. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Scott Suttle

Scott Suttle

July 15, 2025

5  out of  5
rating by Scott Suttle
"I’ve been with State Farm for three decades. They have always given us top coverage for a reasonable price! Hunter is an awesome new agent that is friendly and knowledgeable."
We responded:
"Thank you for your review, Scott! I'm happy to know that you've been satisfied with our coverage and pricing over the years. Hunter is indeed a valuable part of our team, and I'm glad you had a positive experience with him. If you ever need anything else, feel free to reach out!"
Profile photo of Scott Suttle

Scott Suttle

July 15, 2025

5  out of  5
rating by Scott Suttle
"I’ve been with State Farm for three decades. They have always given us top coverage for a reasonable price! Hunter is an awesome new agent that is friendly and knowledgeable."
We responded:
"Thank you for your review, Scott! I'm happy to know that you've been satisfied with our coverage and pricing over the years. Hunter is indeed a valuable part of our team, and I'm glad you had a positive experience with him. If you ever need anything else, feel free to reach out!"
Profile photo of Jumpman YT

Jumpman YT

July 15, 2025

5  out of  5
rating by Jumpman YT
"Trinity was super helpful in helping me with my insurance needs! Highly recommend!"
We responded:
"Thank you for your review! I'm happy to hear that Trinity was able to assist you with your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Chandler Murphy

Chandler Murphy

July 15, 2025

5  out of  5
rating by Chandler Murphy
"Loved working with Yuliza."
We responded:
"Chandler, thank you for your feedback! I'm happy to hear that you enjoyed working with Yuliza. She is a valued member of our team, and we're grateful for your kind words. If you need anything else, feel free to reach out!"
Profile photo of Donna Pearson

Donna Pearson

July 15, 2025

5  out of  5
rating by Donna Pearson
"I have had State Farm on my vehicles for years. My agent was also always available whenever I called. Recently I had a conversation with Hunter Suttle about other insurance I might consider since I am no longer driving."
We responded:
"Thank you for your review, Donna! I'm happy to know you've had a positive experience with us over the years. It's great that Hunter was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Jordan Suttle

Jordan Suttle

July 15, 2025

5  out of  5
rating by Jordan Suttle
"I've been with State Farm forever and they're awesome! Hunter at this office is great!"
We responded:
"Thank you for your review, Jordan! I'm happy to hear that you've had such a positive experience with us and that Hunter has been a great help. We appreciate your loyalty and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"